privacy policy
Effective Date: July 2025
ADPassive is committed to protecting the privacy of our users . This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software-as-a-service (SaaS) platform to generate and manage customer reviews.
By using our Platform, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of information:
a. Information You Provide:
Business name, email address, phone number, and billing information.
Customer contact lists, including names, emails, and phone numbers.
Message content used to request reviews or communicate with customers.
b. Automatically Collected Information:
IP addresses, browser types, device identifiers.
Usage data such as access dates, pages viewed, and referring URLs.
Cookies and similar technologies for functionality and analytics.
2. How We Use Information
We may use the information we collect to:
Provide, maintain, and improve the Service.
Send review invitations and other automated messages on your behalf.
Communicate with you regarding your account or updates to our Service.
Monitor and analyze usage trends and performance.
Ensure compliance with our Terms of Service and applicable laws.
Send marketing or promotional materials (with your consent where required).
3. How We Share Information
We do not sell your personal information. We may share your data in the following situations:
With Service Providers: We use trusted vendors for hosting, messaging, analytics, and payment processing.
With Third-Party Platforms: To facilitate review generation (e.g., linking to platforms like Google).
With Your Consent: We may share data if you give us explicit permission.
For Legal Reasons: We may disclose information if required by law or to protect our legal rights.
4. Data Retention
We retain information as long as necessary to provide the Service, comply with legal obligations, and resolve disputes. You may request deletion of your data by contacting us.
5. Data Security
We use industry-standard security measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your location, you may have the right to:
Access, correct, or delete your personal data.
Object to or restrict processing of your data.
Opt out of marketing communications.
Withdraw consent where applicable.
To exercise these rights, please contact us at the email listed below.
7. Use of Customer Data (Your Clients' Data)
As a service provider, we process your clients’ data (e.g., customer names and contact information) solely to provide the Service to you. You are responsible for obtaining any necessary consents from your clients before submitting their information to our platform.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience, analyze usage, and improve our platform. You can manage cookie settings through your browser.
9. International Data Transfers
If you are accessing our Service from outside the United States, please note that your data may be transferred to and processed in the U.S. or other jurisdictions.
10. Children’s Privacy
Our Service is not directed to children under 13 (or under 16 in certain jurisdictions). We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this page. Continued use of the Service after changes become effective indicates your acceptance of the updated Policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: [email protected]
Get In Touch
, Birmingham , AL,
Contact
Call (205)382-1946
Email: adpassive19@
Site: ad-passive.com